Terms of Service
Last updated: November 12, 2026
These terms are an agreement between you and Beijing Zhongke Zhonghang Technology Co., Ltd. ("we") for the Tingo app and its cloud services. The ring hardware is also covered by its warranty card.
1. Using Tingo
- You must be at least 16 years old.
- You need an account only for cloud transcription. Recording, syncing and playback work without one.
2. Your recordings and content
- You own your recordings, transcripts and to-dos.
- You give us permission to store and process them only to provide the features you use, including sending them to the providers listed in the Privacy Policy.
- You are responsible for having the right to record. Many places require the consent of everyone being recorded. Do not use Tingo to record people secretly or unlawfully.
3. AI-generated results
Transcripts, speaker labels, summaries and suggested to-dos are generated automatically and can be wrong or incomplete. Check important details against the original recording before relying on them. Suggested to-dos are only added to your list after you confirm them.
4. Acceptable use
Do not misuse the service, for example by interfering with it, reverse-engineering it beyond what the law allows, sharing your account, or using it to break the law.
5. Cloud service availability
We work to keep the cloud service available but do not guarantee it. If it is unavailable, recordings remain on your phone and you can transcribe them later.
6. Ending use
You can stop using Tingo and delete your account at any time in the app. We may suspend accounts that break these terms; where possible we will tell you first.
7. Disclaimers and liability
[To be written by counsel for each market.]
8. Changes
We may update these terms. For material changes we will notify you in the app before they take effect.
9. Governing law
[To be decided.]
10. Contact
Beijing Zhongke Zhonghang Technology Co., Ltd., Room 101, Shahezhen Luzhuangcun Villagers Committee, Changping District, Beijing 100000, China. Email: support@huaqikaopei.cn.